HOW TO CONTACT MANUFACTURERS FOR SUPPORT OF WARRANTED ITEMS

We understand that our clients may at times have issues with warranted products purchased from our manufacturers.  We are providing the following Manufacturer Warranty Information to help expedite your resolution process.

DELL

http://support.dell.com

Technical Support Line: 877-293-1196

What You Need Before Calling:  Service tag of item(s) required in order for support to assist you.

LIGHTSPEED (Overhead Sound System, RedCat Microphones)

Support Line: 800-732-8999/503-684-5538; Monday-Friday, 5 AM-5 PM Pacific Time

http://www.lightspeed-tek.com/service+_+support.aspx          

HP (HEWLETT PACKARD)

Support Lines (depending on the equipment or product involved) can be found at:

http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1

http://welcome.hp.com/country/us/en/contact_us.html

SMART Technologies (Interactive whiteboards and classroom/conference room accessories)

http://www2.smarttech.com/st/en-us/support

Support Line: 866-518-6791; Monday – Friday, 5 AM – 6 PM Mountain Time

What You Need Before Calling:  Product Serial numbers will be required for support to assist you.

HITATCHI (Projectors)

Support Line: 1-800-448-2244

EPSON (Projectors and Scanners)

Support Line: 562-276-4394; Monday – Friday, 6 AM-6 PM Pacific Time

http://www.epson.com/cgi-bin/Store/support/SupportContactsEmail.jsp?BV_UseBVCookie=yes

JVC (DVD/VCR Combos)

B & J Lek-Tronics Service

27484 E  51ST

Broken Arrow, OK  74014

(918) 665-0533

NEC

http://www.necdisplay.com/Supportcenter

Support Lines: 800-836-0655 or 800-366-5213